Frequently Asked Questions

Tuvalist  delivers unique works in dozens of different branches of art to art lovers who prioritize hand labor, originality and naturalness.

We opened our doors in October 2008 and stepped to online selling in 2021. We’ve sold unique artworks to artlovers in more than 40 countries around the world.

Shortly, we use many effective instruments to market the artworks. 

Using both the international relations we have established with years of expertise and experience, and the most effective instruments of social media, we deliver the works of thousands of talented artists to different parts of the world.

Please fill out the artist registration from at this page. www.tuvalist.com/artist-registration

No, there is not an application fee.

Artists from anywhere in the world can register with Tuvalist and deliver their works to millions of art lovers.

Tuvalist's door is open to anyone devoted to art and to all age groups. 

There are too many artists from around the world, which are exhibiting and selling their artworks at Tuvalist.

You can sell your works wherever you want, you should just notify us when you sell your works in an other platform.

Once the artwork is sold, you will receive a detailed email where you will find the instructions about packaging and shipping. 

Tuvalist will organize the cargo shipment and will direct the courier to your current address. 

The artists are not responsible for shipping costs. 

You are kindly expected to pack in accordance with the instructions to avoid any damage.

You will be received the payment 7 days after your artwork has been safely delivered to the art lover.  The payouts can be paid by check, wire transfer, or PayPal. Please note that payouts are usually fulfilled 14 calendar days from the date of selling. 

When an artwork is sold at Tuvalist, the total sum that you had indicated regarding to your artwork during your application will be paid to your account. 

We strongly recommend that you put your artworks in custom made art boxes covered with high density foam, in order to deliver artworks safely to customers.

In the rare case of damage, we collaborate directly with DHL, FedEx, TNT to file a claim on your behalf. 

All the artworks that we shipped are insured its full value.

Our return rate is very rare, less than 2%. 

We offer a seven-day money-back guarantee but in international refunds, the bank commission deducted for money transfers will be refunded by deducting 10% from the total amount for repayments. Also, shipping charges will be refunded, deducting from the total amount.

In addition, if the return of an undamaged work of art is in question, Tuvalist is absolutely not responsible for these shipping costs, packaging, shipment insurance, in short, the return shipping organization.

For international returns, Tuvalist is not responsible from return costs, taxes, brokerage fees in arrival country. 

Artworks sold in Tuvalist are delivered with the "Certificate of Authenticity" signed by the artists. In the absence of a Certificate of Authenticity, a purchase invoice is submitted.

We do not provide framing services. As you can see in the photos at Tuvalist, we send the works without any intervention.

Yes, we have Art Advisory Service and the service is totally free. It is our job to present the new and promising artworks to the collectors.

Yes, you can ask.

You can pay by credit card, bank transfer / EFT.

The prices of all products offered for sale in Tuvalist include VAT.

Of course, you can bid, but bargaining may not be valid for every artwork sold, accepting the offer or going for a discount is only at the discretion of our artists.

Of course, we can do 3 or 9 installments to your credit card.

Shipping costs are included in the price, regardless of destination both in internatinal sales and local sales.

The artworks are packaged following the instructions of Tuvalist by the artist or the artwork owner and follow a standardised packaging process. Tuvalist takes care to make sure if the artwork is properly protected and confirms with the artist whether the packaging, was done carefully in accordance with the packaging instructions.

For international orders, we cooperate with UPS, DHL, FEDEX or companies experienced in art deliveries depending on the destination and size of the artwork.

For domestic orders, depending on the destination and size of the artwork, we cooperate with Yurtiçi Kargo, UPS, DHL or companies experienced in art deliveries.

We deliver everywhere in the world where our contracted couriers such as DHL, UPS, FEDEX companies operate in. If you have any concerns, please do not hesitate to contact us, our logistic department will be glad to help you.

Yes, we can. We deliver the artwork to the address that is indicated in your order. You are just kindly asked to indicate the contact details and the address of the receiver in your order.

The processing and shipping times can vary according to the purchased item, its origin, the country of destination and the handling in arrival. Generally orders are shipped within 10 to 14 business days. However, some orders may be processed faster, while others might take longer, especially if they require custom made packaging and/or handling. 

Once your order is shipped, you will receive a shipment confirmation email with a tracking number. So, you can easily follow online the status and the estimated delivery date of your cargo by using the emailed tracking number.

Yes, all packages must be accepted and signed for upon delivery according to the agreement that we made with the cargo companies. Once you received the package, please examine it carefully. If it has been delivered in good condition the package must be accepted and signed. Due to the precious nature of the artworks, Tuvalist packages should not be left unattended.